Question: Fill in the blank: Behind the scenes, customer journeys can help you create workflow efficiencies by ________________.
- predicting which email template you’ll want to use when building a campaign
- automating CRM actions like tagging contacts
- predicting user behavior to determine the path a contact may take
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “Mailchimp Email Automations Certification” page.
