Question: Fill in the blank: The first step in Mailchimp’s 3-step framework to develop an email automations strategy is "Identify the key ________________ that support your business goals.”
- triggers
- customer journeys
- customer interactions
- email automations
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “Mailchimp Email Automations Certification” page.