Question: What is customer churn?
- The rate at which customers leave your company
- The rate at which customers choose not to leave your company
- The rate at which customers refer their friends to your company
- The rate at which your leads turn into customers
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “HubSpot Reporting” page.
