Question: Which of the following are the benefits of using chatbots for customer service? Select the 3 correct answers, then submit.
- 24/7 availability
- Reduces the need for human agents to handle routine tasks
- Instant responses to customer queries
- Requires constant manual input to function
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “Fundamentals of Digital Marketing” page.
