When a user generates a dynamic preview and receives the error “Can’t show a preview because you haven’t set a default creative or your applied filters don’t match any feed rows,” what first step should be taken to troubleshoot the error?

Question: When a user generates a dynamic preview and receives the error "Can't show a preview because you haven't set a default creative or your applied filters don't match any feed rows," what first step should be taken to troubleshoot the error?

  • Retransform the feed
  • Check if the correct feed filtering parameters were applied in the preview panel
  • Confirm the feed is complete with no warnings
  • Re-upload the feed

The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “Creative Certification” page.

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