Question: A customer has a lot of inbox conversations coming in each day for their service reps. Their reps can sometimes miss questions because of how full it gets. They mainly work in Slack and would prefer if they could answer their customers’ questions without leaving that app. What part of the dev docs could help you create this connection point?
- The Webhooks section
- The Conversations section
- The Automation section
- The Marketing section
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “Integrating With HubSpot I: Foundations” page.
