Question: Fill in the blank: An example of a customer using self-service is when they _________.
- live chat with an employee
- search for their inquiry and find an article
- search for their inquiry and end up calling the company
- emails with an employee
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “HubSpot Service Hub Software Certification” page.
