Question: Which of the following is true about health scores?
- Health scores should remain static once configured for at least three months.
- Health scores should be analyzed and refined as the business evolves.
- Health scores should be updated quarterly to align with business review cycles.
- Health score adjustments should be based solely on customer feedback and survey data.
The answer(s) to the question is highlighted in the BOLD text above. You can also find more questions and answers related to the exams on the “HubSpot Service Hub Software Certification” page.
